Most businesses come to us for one of five reasons: support is slow, the same issues keep coming back, they're worried about security, they've outgrown their provider, or nobody gives them a plan. Here's how we're different — and how we make the move painless.
Tickets take days, not hours.
You hear "it's a Microsoft problem" more than "it's fixed".
Nobody can tell you your Microsoft Secure Score or when backups were last tested.
You're paying for licences nobody uses.
You've never been given an IT roadmap or budget.
Ask any provider these questions. Here are our answers.
| Ask any provider | Nostra's answer |
|---|---|
| Is your support team in-house and in Ireland? | Yes. In-house teams in Dublin, Cork, Galway and Belfast. We don't outsource support. |
| Are you independently certified for security? | Yes. ISO/IEC 27001:2022, first certified in 2021 and audited every year. |
| Can you cover security, cloud, voice, AV and print too? | Yes, all in-house. One contract, one service desk. |
| How many clients stay with you? | 98% client retention. |
| Will we have a named account manager and reviews? | Yes. Every client gets an account manager, service reviews and a technology roadmap. |
| Can you support regulated sectors? | Yes. We support credit unions and financial services under DORA, and organisations preparing for NIS2. |
| Are you financially stable? | Founded 2006, profitable growth, backed by Phoenix Equity Partners since 2023. |
We assess your environment, security posture and contracts.
Clear scope, fixed pricing, a named team.
We handle the handover with your outgoing provider, document everything and secure access on day one.
A 90-day plan to fix the backlog, raise your Secure Score and deliver quick wins.
Typically 30–60 days, depending on size — we plan the timing around your business, not ours.
No. We'll review your current contract and plan the timing with you.
Only that support gets faster.
Start with a free health check — we'll show you exactly what we'd fix first.
Book a Free Health Check