Slow support, the same problems coming back, nobody owning the plan: that's what most businesses put up with. We fix it with a dedicated team that knows your business, proactive monitoring that catches problems first, and a roadmap that lines up IT with where you're going.
| Model | Best for |
|---|---|
| Fully managed | Businesses with no internal IT, or who want to hand it all over |
| Co-managed | Organisations with an IT team that needs extra hands, 24/7 cover or specialist skills |
| Dedicated | Larger or regulated organisations that want named engineers and a service delivery manager, onsite if needed |
28,000+ users supported • 98% retention • CSAT 4.9/5 • Tech Excellence Managed Service Company of the Year • ISO 27001-certified service delivery
Response times are SLA-backed by priority, with critical issues picked up immediately and live dashboards so you can see performance for yourself.
No. Our service desk is in-house and in Ireland — Dublin, Cork, Galway and Belfast.
Yes. That's exactly what co-managed IT is for — your team stays in control and we fill the gaps.
Most services are priced per user, per month, so costs scale with your team. See How Our Pricing Works for the full model.
Written by the Nostra team | Reviewed October 2026
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