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Managed IT

Dedicated Managed Services

For organisations that want more than a shared helpdesk: a dedicated Nostra team — named engineers and a dedicated service delivery manager — who know your systems, your people and your priorities inside out.

What You Get

Dedicated Managed Services with Nostra

  • Named engineers assigned to your account
  • Dedicated service delivery manager
  • Regular in-person service reviews
  • Deep familiarity with your environment
  • Priority response and escalation
  • Strategic roadmap planning included
Why Nostra

Trusted by 1,000+ organisations

✓

In-house Irish team

Support from Dublin, Cork, Galway and Belfast — never outsourced.

✓

4.9/5 customer satisfaction

And 98% client retention that speaks for itself.

✓

ISO 27001:2022 certified

Independently audited service delivery, every year since 2021.

✓

SLA-backed service

Real-time dashboards and measurable commitments.

FAQs

Dedicated Managed Services — frequently asked questions

How is this different from standard managed IT?

Standard managed services draw on our full support pool; dedicated managed services assign named engineers and a service manager to your account, giving you continuity and deeper knowledge of your environment.

Who is it for?

Typically larger or regulated organisations — credit unions, healthcare, pharma — where continuity, compliance and relationship depth matter most.

Do we still get 24/7 cover?

Yes — your dedicated team is backed by Nostra's full 24/7 monitoring and support operation.

Related Services

More from Managed IT

Managed IT Services

Fully managed IT services in Ireland from Nostra — 24/7 monitoring, helpdesk, security and strategy for a fixed monthly cost. 4.9/5 CSAT, 98% retention.

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Co-Managed IT

Co-managed IT support in Ireland — Nostra works alongside your internal IT team, adding 24/7 coverage, specialist skills and enterprise tooling.

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IT Helpdesk & Support

Irish-based IT helpdesk and support from Nostra — fast, friendly, SLA-backed support by phone, email and portal, 24/7 options available.

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Written by the Nostra team  |  Reviewed October 2026

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